Returns Policy

Returns & Exchanges

Love it or swap it. You have 30 days from shipment to return any piece — for store credit — valid for five years, on anything we make, new collections included.

How it works
  1. Lodge your return through our Returns Portal — it takes about two minutes.
  2. Post your return with any tracked carrier, and keep your receipt until your credit lands.
  3. Once your return arrives, we process it within 5 business days and your store credit is on its way.
Why we love store credit

As a zero-waste label making limited runs by hand, store credit keeps beautiful garments moving — and yours is valid for five years, on anything we make.

The details
  • Returns close 30 days after shipment — lodge yours anytime before then.
  • Pieces come back unworn and unwashed, with tags attached, folded in your Daughters of India tote.
  • Your store credit covers the full garment price; original shipping isn’t included.
  • All duties and taxes are included in your order price, so there are no separate duty charges to think about — the garment price you paid is the value that comes back as credit.
  • Final sale pieces aren’t eligible for return or credit.
  • Orders reach our packing team quickly, so we can’t edit an order once it’s placed — the 30-day window has you covered.
  • If something arrives faulty or not as described, we’ll always make it right with a replacement or full refund.

Nothing in this policy affects your statutory rights, including your cancellation rights under consumer law.

Shipping & Returns

All prices include UK duties and taxes — you won't pay anything extra on delivery. Our slow fashion garments are handcrafted in India and shipped to you from our warehouse in Tweed Heads, NSW.

We are a small team however we endeavour to process your order within 1-3 business days. Orders are shipped via DHL Express. You'll receive a tracking number by email once your order ships.

Delivery Cost
Standard · 5–8 business days £15
Express · 3–5 business days £22
Orders over £450 Free


Your order price includes all UK import duties and VAT — we handle customs clearance through DHL so there are no surprise fees at your door. The price you see at checkout is the price you pay.

You can find our full shipping policy here.

Love it or swap it — you have 30 days from shipment to return any piece for store credit — valid five years, on anything we make.

  • Lodge your return through our Returns Portal — it takes about two minutes.
  • Post your return with any tracked carrier, and keep your receipt until your credit lands.
  • Pieces come back unworn and unwashed, with tags attached.
  • Once your return arrives, we process it within 5 business days.
  • Final sale pieces aren’t eligible. Faulty pieces are always made right.

You can find our full returns policy here.

Shipping & Returns

All prices include UK duties and taxes — you won't pay anything extra on delivery. Our slow fashion garments are handcrafted in India and shipped to you from our warehouse in Tweed Heads, NSW.

We are a small team however we endeavour to process your order within 1-3 business days. Orders are shipped via DHL Express. You'll receive a tracking number by email once your order ships.

Delivery Cost
Standard · 5–8 business days £15
Express · 3–5 business days £22
Orders over £450 Free


Your order price includes all UK import duties and VAT — we handle customs clearance through DHL so there are no surprise fees at your door. The price you see at checkout is the price you pay.

You can find our full shipping policy here.

Love it or swap it — you have 30 days from shipment to return any piece for store credit — valid five years, on anything we make.

  • Lodge your return through our Returns Portal — it takes about two minutes.
  • Post your return with any tracked carrier, and keep your receipt until your credit lands.
  • Pieces come back unworn and unwashed, with tags attached.
  • Once your return arrives, we process it within 5 business days.
  • Final sale pieces aren’t eligible. Faulty pieces are always made right.

You can find our full returns policy here.

Notify me when it's available

We will send you an alert once the product becomes available. Your details will not be shared with anyone else.

You're in!

We'll let you know when it's back.

Email*
Phone number

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Notify me when it's available

We will send you an alert once the product becomes available. Your details will not be shared with anyone else.

You're in!

We'll let you know when it's back.

Email*
Phone number

Something went wrong. Please try again.